USER EDUCATION AND SUPPORT
UNDERSTANDING YOUR SYSTEM
There is no point in having the most modern computer with the latest software loaded on the machine if you can not understand how to use it. Making effective use of the computer can save time and give great user satisfaction.
User education covers all aspects where a topic is not understood. Consultancy covers a multitude of tasks ranging from looking at the processes employed in a business, consideration of software to improve a business, training in the use of a particular software facility, preparing user guides covering the way a specific business wants to use an application or just general one to one training on how to use a computer or software.
Whilst initially appearing as lost time, the benefits to a Small Business or Home User can be substantial once the initial training has finished. Good training and consultancy should include ongoing support to ensure the full benefit has been achieved and that any areas were there is confusion are cleared up without delay.
All training with FITEC Consultants is intended to be interesting and memorable - the best way to retain and understand the topics covered. We are not afraid to be different and will employ any solution as a training aid if it achieves success for the user.
FITEC Consultants can help you address all your IT Training and Business Consultancy Needs. Our training is tailored to the end user - whether you are a Home User or a Small Business User.
User training gives the confidence to make best use of the investment in computing and any business processes. The computer training from FITEC Consultants is designed to give them the confidence to become self supporting and able to answer the once off questions that come their way. This is helped by the backup that is available from FITEC Consultants. This support is a free benefit from FITEC Consultants, consequently our aim is to ensure the right training is given at outset to ensure the user does not need to make regular contact for support.
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